/* Ticket list view and ticket detail page. */

.ticket-scope-toggle {
  display: flex;
  gap: var(--space-4);
}

.ticket-scope-option {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
  cursor: pointer;
}

.ticket-checklist {
  padding: 4px 14px 8px;
}

.bulk-action-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 10px;
  padding: 10px 16px;
  font-size: var(--font-size-sm);
  font-weight: 600;
  color: var(--color-text-primary);
}

.ticket-checklist-row {
  grid-template-columns: 18px minmax(0, 1fr) auto minmax(0, 160px) 84px;
  cursor: pointer;
  border-radius: var(--radius-sm);
  transition: background var(--transition-fast);
}

/* Each optional column (select checkbox at the start, delete button at the end) adds its own
   fixed-width track — kept as class modifiers rather than an inline style so responsive.css can
   still override grid-template-columns at narrow widths (an inline style would always win). */
.ticket-checklist-row-selectable {
  grid-template-columns: 18px 18px minmax(0, 1fr) auto minmax(0, 160px) 84px;
}
.ticket-checklist-row-deletable {
  grid-template-columns: 18px minmax(0, 1fr) auto minmax(0, 160px) 84px 32px;
}
.ticket-checklist-row-selectable.ticket-checklist-row-deletable {
  grid-template-columns: 18px 18px minmax(0, 1fr) auto minmax(0, 160px) 84px 32px;
}

.ticket-checklist-row:hover {
  background: var(--color-surface-alt);
}

.ticket-checklist-assignees {
  overflow: hidden;
  color: var(--color-text-muted);
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.view-toggle {
  display: inline-flex;
  border: 1px solid var(--color-border);
  background: var(--color-bg);
  border-radius: var(--radius-sm);
  overflow: hidden;
  padding: 2px;
  gap: 2px;
}
.view-toggle button {
  padding: var(--space-2) var(--space-4);
  font-size: var(--font-size-sm);
  font-weight: 600;
  color: var(--color-text-secondary);
  border-radius: calc(var(--radius-sm) - 2px);
  transition: background var(--transition-fast), color var(--transition-fast), box-shadow var(--transition-fast);
}
.view-toggle button.active {
  background: var(--color-surface);
  color: var(--color-primary);
  box-shadow: var(--shadow-sm);
}

.ticket-queue-bar {
  display: flex;
  gap: 8px;
  margin-bottom: 10px;
  overflow-x: auto;
  scrollbar-width: thin;
}

.ticket-queue-chip {
  flex: none;
  min-height: 32px;
  padding: 6px 12px;
  border: 1px solid var(--color-border);
  border-radius: 999px;
  background: var(--color-surface);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: 650;
}

.ticket-queue-chip.active {
  border-color: var(--color-primary);
  background: var(--color-primary-soft);
  color: var(--color-primary);
}

.filter-panel {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  margin-bottom: 14px;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 9px 10px;
}

.filter-panel .form-input,
.filter-panel .form-select {
  width: auto;
  min-width: 132px;
  max-width: 210px;
  min-height: 34px;
  font-size: 12px;
}
.filter-panel .filter-search {
  width: min(280px, 100%);
  max-width: 280px;
}
.filter-advanced {
  position: relative;
  margin-left: auto;
}
.filter-advanced > summary {
  list-style: none;
  min-height: 34px;
  display: inline-flex;
  align-items: center;
  padding: 0 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  color: var(--color-text-secondary);
  font-size: var(--font-size-xs);
  font-weight: 650;
  cursor: pointer;
  background: var(--color-surface);
}
.filter-advanced > summary::-webkit-details-marker { display: none; }
.filter-advanced[open] > summary {
  color: var(--color-primary);
  border-color: rgba(var(--color-primary-rgb), 0.35);
  background: var(--color-primary-soft);
}
.filter-advanced-body {
  position: absolute;
  z-index: 20;
  top: calc(100% + 8px);
  right: 0;
  width: 244px;
  display: grid;
  gap: 9px;
  padding: 12px;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
}
.filter-advanced-body .form-select {
  width: 100%;
  max-width: none;
}
.filter-only-mine {
  display: flex;
  align-items: center;
  gap: 7px;
  font-size: var(--font-size-xs);
  color: var(--color-text-secondary);
}
.filter-date-range {
  display: grid;
  grid-template-columns: auto 1fr;
  align-items: center;
  gap: 6px;
}
.filter-date-range .form-label {
  font-size: var(--font-size-xs);
  color: var(--color-text-secondary);
  white-space: nowrap;
}
.ticket-subject-cell {
  white-space: normal !important;
  min-width: 240px;
  max-width: 420px;
  color: var(--color-text-primary) !important;
  font-weight: 550 !important;
}

.data-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  overflow: hidden;
}
.data-table th, .data-table td {
  padding: 10px 12px;
  text-align: left;
  border-bottom: 1px solid var(--color-border);
  font-size: var(--font-size-sm);
  white-space: nowrap;
}
.data-table th {
  color: var(--color-text-secondary);
  font-weight: 600;
  font-size: var(--font-size-xs);
  text-transform: uppercase;
  letter-spacing: 0.02em;
  background: var(--color-surface-alt);
  cursor: pointer;
  user-select: none;
  position: sticky;
  top: 0;
  z-index: 1;
}
.data-table tbody tr:last-child td { border-bottom: none; }
.data-table tbody tr:hover { background: var(--color-primary-soft); }
.data-table tbody tr { transition: background var(--transition-fast); }
.data-table td:first-child {
  color: var(--color-primary);
  font-weight: 650;
}
.data-table-wrapper {
  overflow-x: auto;
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm);
  max-width: 100%;
}

.ticket-detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(0, 1fr);
  gap: 14px;
  align-items: start;
}

.ticket-detail-sidebar {
  min-width: 0;
}
.ticket-detail-sidebar .card + .card { margin-top: var(--space-4); }

.subtask-row {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3) 0;
  border-bottom: 1px solid var(--color-border);
}
.subtask-row:last-child { border-bottom: none; }
.subtask-row.completed .subtask-title { text-decoration: line-through; color: var(--color-text-muted); }

.attachment-row {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3) 0;
  border-bottom: 1px solid var(--color-border);
}
.attachment-row:last-child { border-bottom: none; }
.attachment-link {
  font-weight: 600;
  color: var(--color-primary);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.attachment-meta {
  flex: 1;
  min-width: 0;
  font-size: var(--font-size-xs);
  color: var(--color-text-muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.comment-item {
  padding: var(--space-4) 0;
  border-bottom: 1px solid var(--color-border);
}
.comment-item:last-child { border-bottom: none; }
.comment-author { font-weight: 600; font-size: var(--font-size-sm); }
.comment-time { color: var(--color-text-muted); font-size: var(--font-size-xs); }

.status-timeline {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}
.status-timeline-item {
  display: flex;
  gap: var(--space-3);
  font-size: var(--font-size-sm);
  position: relative;
  padding-left: var(--space-4);
}
.status-timeline-item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 6px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-primary);
}

.archive-toolbar {
  display: flex;
  justify-content: flex-end;
  padding: var(--space-3);
  margin-bottom: var(--space-4);
}

.archive-toolbar .form-input {
  width: min(100%, 320px);
}

.operational-ticket-form {
  display: grid;
  gap: 14px;
}
.ticket-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}
.ticket-form-section {
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-bg-subtle);
  overflow: hidden;
}
.ticket-form-section > summary {
  padding: 12px 14px;
  font-weight: 650;
  cursor: pointer;
  user-select: none;
}
.ticket-form-section > .ticket-form-grid { padding: 4px 14px 14px; }
.form-help {
  margin-top: 5px;
  color: var(--color-text-tertiary);
  font-size: var(--font-size-xs);
  line-height: 1.4;
}
.ticket-detail-subject {
  margin: 0 0 8px;
  font-size: var(--font-size-lg);
}
.operational-detail-card > summary {
  cursor: pointer;
  list-style-position: inside;
}
.operational-detail-card > .ticket-form-grid,
.operational-detail-card > .form-group {
  margin-top: 12px;
}
@media (max-width: 720px) {
  .ticket-form-grid { grid-template-columns: 1fr; }
}